Frequently Asked Questions

Everything you need to know about shopping at Chalkys

What are your shipping rates and delivery times?

We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited delivery arrives within 1-2 business days. Rates are calculated at checkout based on your location.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact. Please contact our support team to initiate a return authorization.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

How can I contact customer support?

Our customer service team is available Monday through Friday via email at [email protected] or through our website's live chat feature during business hours.